by Michelle | Apr 9, 2013 | Building Leverage, Business Start-up, Customer Experience, Small Business Planning, Women Business Owners
5 Tips for Finding & Catching Them Now Easter is over and all those ‘pesky’ holidays early in the year are now over, business life can resume normal programming. And for most of us that means getting on with new business development. When you first start out...
by Buck Samrai | Mar 12, 2013 | Do what you're great at, Entrepreneurs, Freeing up time, Outsourced Admin
I saw a short, but wonderfully inspiring, video this morning that I had to share. It’s by an eight or nine year old child. Yes, you read that correctly. He’s in primary school – scripted, probably – but boy is he good. And wise, oh my goodness. Although...
by Michelle | Feb 26, 2013 | Business Start-up, Small Business Planning, Women Business Owners
Now that we’re well past the holidays , January thinking and planning time – business life is returning to normal. But what do you do if you’re still quiet? In the early stages of building your business, there are a million things to do that keep you busy and...
by Buck Samrai | Feb 21, 2013 | Customer Experience
Someone was speaking at an event the other day on the topic of sales. As a business owner, I’m particularly interested in sales – because without sales you don’t have a business. And without sales, you don’t have customers – which in my book should be the...
by Michelle | Feb 12, 2013 | Business Start-up, Outsourcing, Small Business Planning, Women Business Owners
Recently I took a look as one does at the end of financial year at how the business was doing. And despite the lingering tail of the GFC that is still affecting business confidence, our business was doing okay, well even. Given the SOI business has now operated for...
by Buck Samrai | Feb 5, 2013 | Business Start-up, Entrepreneurs, Freeing up time, Life Balance, Phone Answering, Women Business Owners
You’re back in the office. The sun is shining, you have exciting business plans for 2013 and all you need is a week in a vacuum to get yourself sorted. What you’ve got, however, is ringing phones, 10 more phone calls to return, a mountain of emails, harried customers...
by Michelle | Jan 29, 2013 | Building Leverage, Business Start-up, Customer Experience, Do what you're great at, Small Business Planning, Women Business Owners
Research says you only have 7 seconds to make an impression. Yes, 7 seconds. And let’s face it, by the time you’ve started speaking you’ve probably already used, maybe even wasted, a couple, if not all of those precious seconds. This Blog Features: What matters in the...
by Buck Samrai | Jan 22, 2013 | Outsourced Admin, Outsourcing
Happy New Year! Welcome back. Hopefully, you’ve returned to the office refreshed and ready to get stuck in to building the business of your dreams. But what do you do if your body’s returned to the office and your head still feels like it’s on holidays? Here are 5...
by Michelle | Jan 15, 2013 | Business Start-up, Customer Experience, Outsourcing, Small Business Planning, Women Business Owners
One of the biggest things that you’ll have to face as a business owner is a seemingly endless array of distractions – on a daily basis. Distractions from new product/services decisions, new opportunities, deadlines, suppliers, clients, business partners, the family,...
by Buck Samrai | Dec 18, 2012 | Business Start-up, Life Balance, Small Business Planning
If you’re anything like me, you’ve probably got a million things on at the moment. You’re probably preparing for 2013, going to all those festive season social and business events whilst trying to tidy up 2012 – all of which make you even busier than...
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