Our Clients:

Our Clients:

23 Years Experience


Capture every opportunity with SOI’s virtual booking and scheduling services.

SOI’s virtual booking services ensure you never miss an appointment. Our professionally trained staff will seamlessly manage your incoming calls and online platform, assisting your clients/patients with booking appointments, rescheduling and up-dating with relevant details.

We integrate into your existing processes and software, bringing experience from a wide range of appointment setting platforms.


Never Miss a Call

Your competition is waiting to pick up your missed opportunities. Have SOI’s team on your side.

Agnostic Integration

We will work to your booking and scheduling protocols, integrating with your preferred software. 

Take Back Control

Free up your time to take back control and refuel your passion for your business. 

Staff? Taken care of.

All your calls are professionally answered by our specially trained receptionists. 

How our solutions benefit medical practitioners.

Never miss a new client

80% of new client won’t leave a voicemail when they call a business. Some prefer to simply speak to someone rather than mess around booking online. SOI Virtual Receptionists will ensure every one of your incoming calls are taken care of and the appointment is made.

Gain more time for your patients

Leave the phone alone, and focus on doing what you do best. Spend more time on your current patients while SOI Virtual Receptionists take your appointment bookings. They can answer all the basic questions and give you the support you need.

Add value instantly

An inexpensive and easy solution that will immediately add high value to your business. Utilise the SOI virtual office services that you need, when you need them.

Let Us Help You Grow

How It Works.

taking a message and either emailing or SMS the message through or even passing on a message or informing the caller when you will be able to get back to them. It’s entirely up to you


Your Patient Calls.

Your patient calls your existing phone number which is diverted to us. You can divert any time you like.


SOI Receptionist Answer

SOI Receptionist answers with your practice name and follows the instructions you set.


Calls are managed / distributed as to your specific instructions.

We speak to your patient and make their appointment directly in your own package with any notes or messages.

23 Years Experience


22 Years Experience

We integrate with your practice’s

You have a conversation with us to direct us on how you like things done in your practice. You show us how you like your appointments made so we fit right into your practice. You have a special handover with us that has been developed over many years by our expert team. You are assured all your specific information is captured. You can even ask your SOI Receptionists to call your patients and clients to reschedule an appointment. It’s all part of SOI helping you.

Fit for Every Size

We’re experienced in the platforms you use.

The SOI Community is a vibrant collective of business owners, employees and contractors supported by our dedicated team of company leaders, client relationship managers, and customer service representatives.
Client Testimonials

Hear from our customers.

Don’t just take our word, hear what our valued customers are
saying about our services.
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Let us help you grow.

Every business is unique, with their own journey story and set of challenges. We’d love to learn more
about yours, and help find a solution tailored for you and your growth.