by Get me Traffic | Oct 28, 2019 | Business Start-up, Business Success, Customer Experience
It might seem a silly question to ask in the modern age of renting office space as opposed to leasing it, right? But some business owners are still signing extended lease agreements that have them tied up for months. If you’re one of those business owners...
by Get me Traffic | Oct 8, 2019 | Customer Experience, Phone Answering
There is never a dull moment in a medical practitioner’s office. The days are generally full of attending patients, emergency calls and whatnot. Often in this mayhem, calls from some patients may remain unattended. This is exactly where a phone answering service may...
by Get me Traffic | Aug 9, 2019 | Customer Experience
Should you automate your customer point of contact? The other day I was talking to a client, and she runs a reflexology clinic. Her customers love her. She told me a marketing ‘guru’ had suggested she remove her phone number and just add an automated booking app onto...
by Get me Traffic | Aug 9, 2019 | Customer Experience, Do what you're great at, Entrepreneurs
Getting past social media overwhelm Social media’s delivery of a daily highlight reel of your competitors’ wins makes it easy to think you’re falling behind. And then there are the stories of the unicorn founders who went against convention, dropped out of university,...
by Get me Traffic | Aug 7, 2019 | Coworking, Customer Experience, Uncategorised
Private Offices with open plans come out on top You may have read my previous post about the failure of open offices. This was based on a Harvard study, which found that the key ingredient to the whole scheme was unwarranted. Open-plan offices do not increase...
by Michelle | Sep 19, 2018 | Business Marketing, Business Owners, Business Success, Customer Experience, Entrepreneurs
In this day and age, customer experience and the fostering of business-to-customer relationships is everything. “Word of mouth” referrals and recommendations from past customers are the strongest form of marketing for a company. Unlike the business-world...
