Capture every opportunity with SOI’s virtual receptionists
Did you know that over 80% of customers won’t leave a voicemail and will call your next competitor if you can’t answer your phone? (Forbes). Don’t miss a single opportunity. Engage SOI’s virtual receptionists today!
When you sign up to a SOI virtual receptionist service, not only will you benefit from capturing all incoming enquiries, but it frees you up to stay focused on what you do best. Your virtual receptionists from SOI deliver professional live answering to take your incoming calls. Our virtual receptionists ensure your customers receive a seamless customer experience so you can reduce disruptions and stay focused on your business.
Never miss another important call again
Are you at the stage where you need some assistance in your business to free you to allow you to focus on what you do best? Or perhaps you’re a sole trader or small business who wants to project a professional image with an in-house receptionist service? Then our virtual receptionist services are for you!
Your virtual receptionists can do it all
All Australian trained and based in Sydney our virtual receptionists are dedicated to working with you in your business. From a phone answering service to scheduling and making appointments your virtual receptionist can do it all.
I just wanted to let you know that the owners and the staff at Mener are extremely happy with SOI and the service that we are receiving.
SOI has helped us immensely to concentrate on the business and we appreciate what you and the ladies at SOI do.
How your Virtual Receptionist service works
Your virtual receptionist answers your phone calls in your business name and then transfers the calls to you. If you are not free to take the call, then just let your virtual receptionist know and they can take a message which will instantly be emailed to you for you to action at your leisure.
Benefits of your Virtual Receptionist package from SOI
By joining SOI with a virtual receptionist solution, you gain access to the following benefits to help support you throughout your business journey:
You will never have to worry about staff again
Having a SOI virtual receptionist means you will never have to worry about the receptionist taking a break or going on holidays again or worse still a sudden illness preventing them from coming to work. A virtual receptionist will answer your phone calls nonstop throughout the day giving you the ability to focus on your business.
Ensure your customers get the best experience possible
If you cannot answer your phone, then your customers are not having a good experience & that can affect your business. Voice messaging is not the most desirable solution as callers tend to hang up. A virtual receptionist will answer your calls & speak to your clients on your behalf when you cannot. Remember you never have a second chance to make a first impression.
You have total flexibility where you work and how you work, and can always stay connected with your clients.
A virtual receptionist is a cost effective solution that will save you money as you do not have to pay wages & other overhead costs associated with a fulltime employee. Any business can enjoy all the benefits of a receptionist support team at a fraction of the cost.
Take control of your business & your time
Be more focused & productive throughout the day by having a professional virtual receptionist manage your phone calls. A SOI virtual receptionist will take all your calls & prioritise your messages so you can do what you do best. You now have the benefit of attending to your messages when it is convenient for you.
Maintain a Professional Image
Clients like to be serviced quickly & professionally. If your business is not able to do this, it will create a bad image of your business & perhaps of you. A virtual receptionist will instantly give your business that professional support team who will answer your phone calls & can even answer your team’s calls too.
Easily grow your business
The biggest benefit of using a SOI virtual receptionist is you will never miss a call which means all your business opportunities will be captured. You can grow your business knowing you have the support team behind you to take any volume of calls your business generates.
Solutions all around Australia & Globally
If you require virtual receptionists in other Australian capital cities or even globally including the USA, Europe, the UK and Asia, SOI provides you with access to a global network of business centres. This ensures you can better service your clients on a global level; and present a business image on a worldwide scale.