by Michelle | May 2, 2024 | Blog, Virtual Receptionist
What Does a Virtual Receptionist Do? Virtual receptionists are real people who manage and triage phone calls, messages, emails, and more. They can transfer calls to staff members, capture FAQs, and provide tailored responses based on individual scripts and requests....
by Michelle | Mar 25, 2024 | Phone Answering
In today’s digital world, where we’re all about instant connections, the good old voicemail still plays a vital role in professional settings. It’s that friendly bridge that connects us when we can’t chat directly, allowing for a personal touch...
by Buck Samrai | Jan 29, 2024 | Project Space
Curious about whether hot desking is the right fit for you? In this article, we explore what hot desking entails, delve into the reasons behind its rising popularity, discuss the pros and cons and highlight what type of companies suit this workplace environment and...
by Michelle | Sep 4, 2023 | Phone Answering
Introduction Your voice is a noteworthy aspect that leaves a lasting impact when you communicate. It may be loud or soft, emotional or flat, yet it is a vital instrument of your body. It has the power to bring context and meaning from daily conversations to...
by Buck Samrai | May 17, 2023 | Phone Answering
We all dread it. We all know it’s coming. We all wonder how to tackle it. The end of a conversation. As humans, we are hard-wired to feel a little awkward sometimes. We all have our days. When ‘common sense’ overtakes us and we are left wondering – how do I end...
by Michelle | May 12, 2023 | Phone Answering
It’s no secret that not everyone is comfortable answering phone calls or has great telephone skills. However, as a business owner, it’s crucial to ensure that you’re making a positive first impression on every call. This is where phone etiquette...
by Michelle | Feb 10, 2023 | Phone Answering
How many unanswered calls have you had today whilst working? How many of these potential clients have moved on to competitors due to a missed call? Chances are quite a few, and you may not even notice. In fact, 80% of customers won’t leave a voicemail and will call...
by Buck Samrai | Jun 30, 2022 | Business Owners
Virtual Offices What is virtual offices? A Virtual Office functions like a commercial property, except with the convenience of a non-physical format. There are communication and administrative services available, including meeting rooms, receptionists to greet your...
by Michelle | Feb 13, 2020 | Business growth, Business Start-up, Business Success, Flexibility
In today’s competitive business world, the goal of improving productivity has become more vital than ever. Building trust with employees and understanding how to improve their performance is crucial for making your business a success. One of the factors that impact...
by Buck Samrai | Feb 13, 2020 | Business growth, Business Success, Coworking, Flexibility
Why haven’t you considered Flexi space yet? Admit it, technology has completely changed the way we do business! It has created a global village where people transact, interact and do business almost instantaneously. Whatever boundaries existed, have been demolished....