Never Miss a Booking
Efficient Virtual Appointment Booking Services specialised for Physiotherapists
Do you find yourself missing calls while you’re attending to your valuable clients?
Don’t have the space, time or budget for an administration or reception team?
Do you find incoming calls a distraction while you want to focus on your patients?
Professionally trained SOI receptionists will answer your incoming phone calls in your clinic name, take appointment bookings and manage your consultations, so you can spend less time on the phone and more time on your patients.
Each and every one of your clients deserves to feel as though their queries and concerns are being looked after immediately. The SOI Team will speak to your patients and book them into your own practice management package, plus handle any reschedules. Your SOI receptionist will know your area of specialty and manage the queries coming through tailored to your practice and protocols.
How our solutions benefit health practitioners in the physiotherapy sector
Never miss a new client
80% of new client won’t leave a voicemail when they call a business. Some prefer to simply speak to someone rather than mess around booking online. SOI Virtual Receptionists will ensure every one of your incoming calls are taken care of and the appointment is made.
Gain more time for your patients
Leave the phone alone, and focus on doing what you do best. Spend more time on your current patients while SOI Virtual Receptionists take your appointment bookings. They can answer all the basic questions and give you the support you need.
Add value instantly
An inexpensive and easy solution that will immediately add high value to your business. Utilise the SOI services that you need, when you need them.
Virtual Receptionists and Appointment Scheduling Services are particularly beneficial for any Allied Health or Health Professional. SOI receptionists are specialist virtual assistants in the physiotherapy sector.
Your patient calls your existing phone number which is diverted to us. You can divert any time you like.
How it works
SOI Receptionist answers with your practice name and follows the instructions you set.
We speak to your patient and make their appointment directly in your own package with any notes or messages.
What’s included in your SOI Virtual Appointments Booking Solution
Live call answering and booking
With our virtual booking services you can have your calls answered or messages taken and sent to you instantly; in real time by one of our professional virtual receptionists.
All packages are month to month with no contracts
You have complete control. You benefit from having a tailored made package that works just for you designed to your specific instructions with no lock in contracts.
Dedicated phone number to transfer your numbers
You get a dedicated phone number managed by our team of friendly and professional Australian virtual receptionists.
Voicemail after hours or phone diversion
No more missed calls or telephone tag, messages can be left 24/7 by your patients on the voicemail afterhours or diverted to another phone number.
Appointment bookings, rescheduling & cancellations
SOI virtual receptionists take your patient calls, schedule appointments, deal with enquiries and do all the admin so you can concentrate on your service.
Full comprehensive handover conducted with you before going live
Our Virtual Booking Managers use your online booking system and follow your time slot recommendations, guidance and protocols.