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Business 101 7 Tips to Keep Clients Happy

Business 101 7 Tips to Keep Clients Happy

In the 14 years since I started SOI, I’ve had the very great privilege of getting to know a great many business owners and watch them develop and grow their businesses a step at a time. We’ve seen so many of those businesses flourish and grow. Generally, when we’ve...
Customer Conquest Or Real Relationships

Customer Conquest Or Real Relationships

Someone was speaking at an event the other day on the topic of sales. As a business owner, I’m particularly interested in sales – because without sales you don’t have a business. And without sales, you don’t have customers – which in my book should be the...