Never miss a booking

Virtual Reception and Appointment scheduling solutions for Health Practitioners

Efficient Virtual Appointment Booking Services

Professionally trained SOI receptionists will answer your incoming phone calls in your clinic name, take appointment bookings and manage your consultations, so you can spend less time on the phone and more time on your patients.

The SOI Team will speak to your patients and book them into your own practice management package, plus handle any reschedules. Your SOI receptionist will know your area of specialty.

Never miss a new customer

80% of new customers won’t leave a voicemail when they call a business. Some prefer to simply speak to someone rather than mess around booking online. SOI Virtual Receptionists will ensure every one of your incoming calls are taken care of and the appointment is made.


Gain more time for your patients

Leave the phone alone, and focus on doing what you do best. Spend more time on your current patients while SOI Virtual Receptionists take your appointment bookings. They can answer all the basic questions and give you the support you need.

Add value instantly

An inexpensive and easy solution that will immediately add high value to your business. Utilise the SOI services that you need, when you need them.

How we do this


You have a conversation with us to direct us on how you like things done in your practice.


You have a special handover with us that has been developed over many years by our expert team. You are assured all your specific information is captured.


You show us how you like your appointments made so we fit right into your practice.


You can even ask your SOI Receptionists to call your patients and clients to reschedule an appointment. It’s all part of SOI helping you.

We already love working with these packages and many more:

Virtual Receptionists and Appointment Scheduling Services are particularly beneficial for any Allied Health or Health Professional.

How it works

How it works

SOI virtual appointment booking solutions provide support to the Allied Health Industry.

Not only are our solutions the most cost effective way to ensure all of your calls are answered, but we guarantee you will never have to worry about losing a call or an appointment again.

SOI dedicated receptionists train specifically under your instruction and handle patient calls and client queries in exactly the way you need them to.

Appointment and booking management

Client appointments are scheduled for you in your own practice management system, so all you have to do is focus on your day and growing your clinic.

Let SOI take the stress out of your day with a tailored solution that suits your practice.

Ready to tailor a solution that fits your Allied Health business?

Who is SOI?

SOI is a virtual reception solutions company helping businesses answer their calls and make appointments since 1999. We have had the exciting opportunity to work and support many sole practitioners to large multi modality clinics around Australia.

Contact us

Level 14 & 16, 309 Kent Street
Sydney NSW 2000

Level 13, 465 Victoria Ave,
Chatswood NSW 2067

1300 318 680

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