Topdocs and Topdocs Legal, Australia’s most awarded legal and business documentation provider have been a client of Serviced Offices International for 12 months.
We were using an overseas provider prior to SOI and their service was abysmal and we are absolutely delighted with the SOI service.
Our thousands of clients are Australia wide, comprising of Accounting Practices, Financial Planners and Dealer Groups and Law Firms.
They expect the best of service in everything that we do, and we are proud to have partnered with SOI who provide an incredibly high level of service with our telephone/reception needs, even higher than when we managed it in-house.
Accurate call direction is critical to us, there are literally hundreds of enquiry types and we were amazed at how quickly the SOI Team picked up enquiry triage and direction to our technical, legal, accounting, marketing and general management people, the whole on-boarding process was so professional and thorough.
Thank you SOI, if there was anything good that came out of Covid and the extended Melbourne lockdowns, it was SOI, thank you Grishma, Willie and the amazing receptionists, you are incredible professionals…
