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Terms & Conditions

Security Deposit:

A fully refundable security deposit equal to 1 month SOI Virtual Receptionist Service is required. Refunds of Security Deposit are made 30 days after the end date of the Agreement.

Termination:

Either party can terminate this agreement with one calendar month’s written notice. Confirmation from an SOI Virtual Receptionist representative must be received as confirmation and acceptance of the written notice.

Services:

The services provided by SOI Virtual Receptionist may vary at the absolute discretion of SOI Virtual Receptionist during the term of this agreement. All services shall be provided between the hours of 8:30am to 5:30pm Monday to Friday, excluding public holidays.

Increases:

The client shall pay during the term of this Agreement all charges for services rendered by SOI Virtual Receptionist as provided at the rates stipulated by SOI Virtual Receptionist at its absolute discretion. I agree that SOI Virtual Receptionist reserves the right to change, review or vary the charges for such services from time to time by giving one month’s notice in writing of such change.

Payment:

Rent of the SOI Virtual Receptionist Service is due and payable on the 1st day of each calendar month in advance. The full amount will be deducted from the credit card provided. If the full rent is not paid on the 1st day of each calendar month the SOI Virtual Reception Service
is immediately terminated. SOI Virtual Receptionist clients agree to the automatic charging each month of the credit card details provided on this agreement. Declined Credit Cards incur a $15.00 administration fee and will be represented to the card holder’s bank for charging. It is the card holder’s responsibility to ensure the credit card details are current and up to date at all times.

Without prejudice to the rights, powers and remedies of SOI Virtual Receptionist under this service the client shall pay to SOI Virtual Receptionist interest at the rate of five percent (5%) per month or part thereof of any monies due but unpaid for a period of ten (10) days by the client to SOI on any account whatsoever pursuant to this agreement.
Such interest shall be computed from the due date for payment of the moneys in respect of which the interest is chargeable until the payment of such moneys in full and shall be recoverable in like manner as rent in arrears.

Staff:

The client covenants with SOI Virtual Receptionist that in the event that the client, or any other companies that the client may either work in or own, at any time during or for a period of 6 months after the terms of this agreement hereof takes into employment any of the staff employed by SOI Virtual Receptionist then the Client shall pay to SOI Virtual Receptionist by way of introduction fee an amount calculated to be 30% of the new annual wage of the employee or $10,000 whichever is the greater and such amount shall be due and payable as at the date of employment. The Client shall not abuse or mistreat any persons employed by SOI or damage or mistreat any equipment provided by SOI as part of the services. agreement will be cancelled with immediate effect.